FAQ-Shenzhen Pittar Power Co., Ltd.

How long is the delivery time of your C&I Energy Storage products?

If shipped from China, delivery can be completed within 30 days. However, we have over 25 overseas warehouses globally. If shipped from an overseas warehouse, delivery can be completed within 3 days.
What kind of certificates your COMMERCIAL & INDUSTRIAL ENERGY STORAGE products have?

COMMERCIAL & INDUSTRIAL ENERGY STORAGE products have acquired UN38.3, IEC,CE certificates, which is able to satisfy most country is importing requirements.
What is the warranty for the battery?

We offer a full warranty for 1-10 years (varies by product). Global local service support is available in many countries.
Are you a factory or a trading company?

We are the official factory of PITTAR (Shenzhen Pittar Power Co.,Ltd.）We handle R&D, manufacturing, and global sales.
Do you offer after-sales service?

We offer comprehensive after-sales support and technical assistance through our local service centers and partners. We currently have after-sales service centers in over 30 countries worldwide, with partners in more than 130 countries.

FAQ